How to Use Komet Payments
- Manual Payment Entry - Click on the KometPay Manual Button
- Touch to Pay/ Swipe Card - Click on the Use KometPay Terminal Button
- Komet Payments Virtual Terminal – Allows users to accept payments that are not associated with an invoice. These DO NOT Pass through to Accounting and Need to be Reconciled manually using the Transaction log report.
- Pay by ACH
On the payment screen select the bank symbol and select US Bank Account
Fill in the details to connect to the bank
Pay Invoices
- Refunds – Full refunds can be issued from the transaction log report (accessible under the POS menu) by clicking the Refund button on the row with the payment. If the user clicks refund on a record that has already been refunded, a message is shown indicating that a refund has already been issued. A successful refund is identified in the Authorization code field with the word Refund prepended to the Authorization code. Refunds Must Be Manually Reconciled in Your Accounting System
- Partial Refunds – Can be issued by creating a credit memo and using the Issue Refund button:
- Settlement Report
There is a settlement report to show if the payment went through or not it's found here
Delete Cards from the Vault
Go to Customer Maintenance and open a customer
Go to the KPVault Tab
Click on Show Credit Cards
Enter your Supervisor Password
Click on Delete to Delete the Card that is no longer needed
Add Cards to Komet Payments
Go to Customer Maintenance and open a customer
Go to the KPVault Tab
Click on Show Credit Cards
Enter your Supervisor Password
Now you can send an email to the customer to add their own credit card or add the credit card yourself
To email the credit card link to the customer click on the Send New CC Link button.
The customer will receive an email which will look like this:
Then they will be taken to a screen to add their credit card
Once they click the Save CC Data button the card will be saved to the customer vault in SMARTSystem
You can also click the Add New CC in the customer vault and enter the card yourself, which is the same screen as above.