Training Session #14D – Warehouse Workflow Defined for Receiving
Purpose
Outline a successful warehouse receiving workflow for Fresh Products using SMARTSystem.
Overview
Purchase Orders are entered for products ordered and when the PO is complete it is set to the order status.
When PO’s are set to “OR” ordered status they can be viewed in the Incoming Availability screen and sold as pre-books based on the customers delivery date.
As vendor invoices are received each vendor PO is checked to confirm products shipped and the PO Verified checkbox is checked.
When the “PO Verified” checkbox is set, the PO is highlighted in yellow indicating that the products have been confirmed for arrival.
The afternoon/night before products arrive, Receiving Labels for “Verified PO’s” are batch printed for the number of boxes that will arrive by vendor. These labels are attached with the PO Warehouse Receiving Worksheet and placed in the warehouse for the receiving crew.
Boxes are separated by vendor. Labels are used to confirm boxes received in conjunction with the Warehouse Receiving Worksheet.
Vendor boxes are tagged with the Receiving labels. Any labels left over indicate being short shipped. When there are not enough box labels it indicates another type of problem. Therefore, the label status indicates a problem and is usually handled as an exception. Then the boxes are gone through by vendor (usually) to check product quality and separated.
When the labels match the boxes and everything checks out the PO’s are received by vendor using the “Batch Receiving” program, or Warehouse Receiving or bar code scanning.
Boxes are placed in the cooler which is organized alphabetically, Alstromeria thru Zinnia (A thru Z), left to right, clockwise. Normally, everything is put away in its proper place before picking. Storing the flowers in the cooler alphabetically makes it easy for anyone to pick flowers using the Pick Ticket.
Picking customer orders from the cooler by lot number is a separate cycle, unless you are really under the gun to get product out to customers.
A separate, less experienced crew does the picking from the Pick Ticket. A more experienced crew, the checkers, checks the flowers picked, verifies the correct product against the Pick Ticket, checks product quality, then the packing process for the number of customer delivery labels and signs off on the Pick Ticket. The Pick Ticket is routed to the invoicing clerk.
Often, the customer invoices are now printed based on completing the above warehouse workflow.