John’s Journal #76 – New Printing & Delivery Feats

John’s Journal is a newsletter to provide SMARTSystem™ Users with the latest software highlights and solutions to improve your business operations.

We have completed several SMARTSystem improvements that will help your business operate more efficiently.

First, we have expended the invoice printing capabilities of SMARTSystem. Over the last year we have been asked to print multiple invoice copies on different color paper: white, yellow, pink. Two copies are usually enough, but there are some of your customers that require three copies of an invoice.

This feature can now be used with two Brother Printers: HL-L5200 (two trays) and the L6400 (three trays).

Second, in customer maintenance we have expanded the delivery charge options for customers. For customers that require special handling of delivery charges, you now have the following options:

1. When you do notwant to to charge a delivery charge to a specific customer on a particular route, select the checkbox labeled “No Delivery Charge:”

          
     2. To override the default delivery charge for customers who require anything extra but are on the same route as customers who are being charged a lower delivery charge, enter the customer override delivery charge in the box labeled “Override Delivery Charge:”

These options appear in the “Sales Info” tab of the Customer Maintenance program, which can be accessed by 

1. Selecting “Customers” from the top menu bar,
2. Selecting Customer View” from the drop-down menu that appears,
3. Double-clicking on the name of the customer whose information you would like to edit, then
4. Clicking on the “Sales Info” tab.

Here is what it looks like, with the relevant tab and options highlighted:

I look forward to hearing your feedback on these two features.

Our goal is to provide you with tools to make your job easier and improve your success with quality service delivered quickly. Your feedback is always welcome.  If you have any questions or need support, please contact us at Support@Floralcomputer.com or call 727-483-5306 for assistance.